1 reviews | Active since Jul 2016
TERRIBLE INTERNET SERVICE MONTHLY
<p>Smart village is just the most terrible and inefficient service provider. Each and every mont the line is down for the past 2-3 years. No alerts before the service goes down. 2 day waiting list before a technician can come out to assist at a very high cost! the line speed for uncapped is TERRIBLE. Line stability is NON EXISTENT!!!!!!! I CANNOT CANNOT TAKE IT ANY LONGER. I HAVE SPOKEN TO THE HEAD - CRAIG MAHERRY AND HE REFERS ME TO A HELP DESK THAT DOES NOT ASSIST AT ALL. This is totally unacceptable.</p> <p> </p>
Hi, we realise that it's been literally ages since you posted this, and well, there's really no excuse for having never answered your complaint. However, as they say, it's never too late to do the right thing, so here we are.
Hopefully your issue has long since been resolved and that everything is okay. However, if this is not the case, and if there is any new or existing issue that we can assist you with please reach out to us at *** and we'll get right on it.
Once again, our sincerest apologies for taking so long to respond to this.
Hi, we realise that it's been literally ages since you posted this, and well, there's really no excuse for having never answered your complaint. However, as they say, it's never too late to do the right thing, so here we are.
Hopefully your issue has long since been resolved and that everything is okay. However, if this is not the case, and if there is any new or existing issue that we can assist you with please reach out to us at *** and we'll get right on it.
Once again, our sincerest apologies for taking so long to respond to this.