1 reviews | Active since Jan 2013
Super extra bad service
I requested SV to replace my Wi-Fi modem. Paid full amount, not 50% as requested.<br> <br> Did not in more than a week provide me with an invoice to claim from insurance.<br> <br> The installed modem is not equal to the one I had - this I specifically requested.<br> <br> I requested a quotation for other parts of the system to have it incorporated for insurance purposes.<br> <br> I sent an email in this regard to Anneri. NO response to date. A week now.<br> <br> Today it is impossible to get through to their call centre.<br> <br> Yesterday Des promised me the issue will be resolved the same day.<br> <br> No response
Hi, we realise that it's been literally ages since you posted this, and well, there's really no excuse for having never answered your complaint. However, as they say, it's never too late to do the right thing, so here we are.
Hopefully your issue has long since been resolved and that everything is okay. However, if this is not the case, and if there is any new or existing issue that we can assist you with please reach out to us at *** and we'll get right on it.
Once again, our sincerest apologies for taking so long to respond to this.
Hi, we realise that it's been literally ages since you posted this, and well, there's really no excuse for having never answered your complaint. However, as they say, it's never too late to do the right thing, so here we are.
Hopefully your issue has long since been resolved and that everything is okay. However, if this is not the case, and if there is any new or existing issue that we can assist you with please reach out to us at *** and we'll get right on it.
Once again, our sincerest apologies for taking so long to respond to this.