1 reviews | Active since Dec 2016
Smart Village - Unreliable FTTH service and even worst customer service
<p>In addition to the high price, unstable service with service distruptions on a weekly basis, and call centre staff daring you to complain on Twitter, they also slam the phone down when you complain. This is not just the worst internet service provider in SA, it is the worst company I've ever dealt with. Avoid Smart Village like the plague. </p>
Thanks for reaching out on Hello Peter and expressing your frustrations with our service. We guess we haven’t helped matters by taking so long to reply – sorry. We can’t deny we’ve been taken a while to respond. All we can say is that we’ll do better in the future. In the meantime, you’re welcome to call us on ***3 or drop us a line at *** even if it’s only to tell us we’ve been too slow.
Thanks for reaching out on Hello Peter and expressing your frustrations with our service. We guess we haven’t helped matters by taking so long to reply – sorry. We can’t deny we’ve been taken a while to respond. All we can say is that we’ll do better in the future. In the meantime, you’re welcome to call us on ***3 or drop us a line at *** even if it’s only to tell us we’ve been too slow.