SR
Stefan R
1 reviews | Active since Jan 2018
20 Jan 2018, 13:21
Smart village fail to activate instalation
Waiting almost 2 months for instalation, Now the system is installed (Wednesday 17th) but does not work. In seems like the technicians is incapable of fixing/activating the problem. Call centre just keep saying (been calling them daily) they will log the problem on the system. They also fail to report on promised feedback)
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Replies (2)
Smart Village's replyOfficial
22 Jan 2018, 11:37Hi Stefan,
Can you please message us on Facebook (with your contact details) and we'll escalate this to senior management.
Smart Village's reply22 Jan 2018, 11:37
Official
Hi Stefan,
Can you please message us on Facebook (with your contact details) and we'll escalate this to senior management.
SR
Stefan R's updateReviewer Update
22 Jan 2018, 12:07SV, I received a call this morning and have an appointment tomorrow (tuesday 23) with technician. Will see how that goes. Will be in contact after tomorrow.
Regards
Stefan
SR
Stefan R's update22 Jan 2018, 12:07
Reviewer Update
SV, I received a call this morning and have an appointment tomorrow (tuesday 23) with technician. Will see how that goes. Will be in contact after tomorrow.
Regards
Stefan