1 reviews | Active since Oct 2016
Service non-existant
On 21 September 2017 I requested to go ahead with an upgrade to my data line. With this I would receive a router, which I would like to use. On the 28 September 2017 I requested again why I have not received it. On the 3 October 2017 i requested again. Today is the 9 October 2017 and I'm still waiting... what is going on, furthermore I requested for a call back from certain individuals that work there and I'm still waiting for that call, if you call in you never seem to be able to get hold of them.
Hi Massimo,
Apologies for the poor service and lack of follow up. We will escalate this to the customer service team, in the meanwhile if you could provide contact details as this will help expedite things.
Hi Massimo,
Apologies for the poor service and lack of follow up. We will escalate this to the customer service team, in the meanwhile if you could provide contact details as this will help expedite things.