Poor internet stability and bad service

<p>I have never had to call an internet service provider as much as i do Smart Village. I have the uncapped 4MPS "fibre" line and i have been down without internet at least once a month since i moved in. I was without internet this Saturday when i called into the call centre and got a very cheeky technical support lady who could not be bothered to explain carefully what i needed to do. Only once i called her out for her poor attitude did she procede to explain, very slowly and sarcastically, what i needed to do. </p> <p> </p> <p>Its now Monday and the internet is down again. Ive tried calling the call centre 5 times but with no assistance - the line is either never picked up or just put down on me. </p> <p> </p> <p>for such an expensive internet provider and the supposed "uptime benefits" of fibre, I would have expected much better care of customer and stability on my connection. Extremely dissatisfied and would leave without question if i had the choice. I will never ever use your company again if this is not fixed or addressed. </p>