1 reviews | Active since Jul 2011
Nothing Smart about Smart Village
A phone line was installed towards the end of February. When we got home that day we realized the line was was clear and did not work consistently which was frustrating. Surely the line should have been checked by the installer? They logged this with the technicians and it took about 2 weeks of numerous calls and emails for someone to attend to this. After a technician came out twice to the house i get home yesterday to find the phone not dialing out or receiving calls at all. I am amazed at the level of incompetence of this company and would warn potential customers to steer clear..
Hi, we realise that it's been literally ages since you posted this, and well, there's really no excuse for having never answered your complaint. However, as they say, it's never too late to do the right thing, so here we are.
Hopefully your issue has long since been resolved and that everything is okay. However, if this is not the case, and if there is any new or existing issue that we can assist you with please reach out to us at *** and we'll get right on it.
Once again, our sincerest apologies for taking so long to respond to this.
Hi, we realise that it's been literally ages since you posted this, and well, there's really no excuse for having never answered your complaint. However, as they say, it's never too late to do the right thing, so here we are.
Hopefully your issue has long since been resolved and that everything is okay. However, if this is not the case, and if there is any new or existing issue that we can assist you with please reach out to us at *** and we'll get right on it.
Once again, our sincerest apologies for taking so long to respond to this.