KT
Kyle T

1 reviews | Active since Jul 2016

25 Jul 2016, 15:50

no. 1 useless company in SA!!

<p>Our building is forced to use this so called company as they wired the telecoms in the Upper East Side Building. Overpriced ADSL with inconcistent connection. Totally useless call centre who never answer their phones or emails. I begrudgingly upgraded my line and am now being invoiced incorrectly and they still haven't fixed up my account!!</p>

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Replies (1)
Smart Village
Smart Village's reply02 Jun 2017, 13:22
Official

Hi, we realise that it's been literally ages since you posted this, and well, there's really no excuse for having never answered your complaint. However, as they say, it's never too late to do the right thing, so here we are.

Hopefully your issue has long since been resolved and that everything is okay. However, if this is not the case, and if there is any new or existing issue that we can assist you with please reach out to us at *** and we'll get right on it.

Once again, our sincerest apologies for taking so long to respond to this.