1 reviews | Active since Feb 2018
Disgraceful Customer Service and Knowledge of their products.
The worst ISP ever. I've tried to get my Fibre sorted since the 1Feb2018 and keep getting inefficient and *********** people who have failed to resolve my query. then you get told that you are failing to understand and that your problem is that you don't listen. Smart Village? More like no Village and a bunch of useless people! Now I'm stuck with no internet in my new unit. This is a disgrace. Unfortunately, this is the only provider in my complex but if you are looking for a fibre/internet provider then I would recommend you rather use your phone isntead of trying to use these services.
Hi,
We're sorry to hear that your experience has not lived up to expectation and that it's been so frustrating. Please message us on Facebook (Smartvillagesa) with your contact details and/or estate no. and we will escalate this to the senior customer care team.
Hi,
We're sorry to hear that your experience has not lived up to expectation and that it's been so frustrating. Please message us on Facebook (Smartvillagesa) with your contact details and/or estate no. and we will escalate this to the senior customer care team.
