TH
TAHSEEN H

1 reviews | Active since Jul 2012

26 Mar 2017, 13:03

Another one Bites the Dust with MTN

<p>I currently live on an estate where I am forced to subscribe to smart village as a sole Internet/adsl provider. When I first moved here the Internet speeds were OK...not great but one could still withstand the Internet speeds received. Since MTN has taken over the current intenet service has taken a knock for the worse. A fluctuating speed of between 16kbps and 30kbps is completely unacceptable!! I can get no work done from home whatsoever! If smart village is unable to provide acceptable service then they should move out and make way for other service providers more capable of providing a service worth paying for. </p>

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Replies (1)
Smart Village
Smart Village's reply10 Apr 2017, 10:19
Official

We’re sorry to hear that you’re experiencing these challenges. Please contact our customer care centre on ***3 or email *** and we’ll do our best to fix your problem.