1 reviews | Active since Jun 2016
account cancelled yet my bank account still gets debited
<p>client of smart village for the last 5 years on a month to month basis.</p> <p> </p> <p>email for cancellation of account sent on 22 march - expecting account to be cancelled at the end of the march.</p> <p> </p> <p>bank account still got debited for the months of april AND may.</p> <p> </p> <p>numerous emails and texts were sent yet not a single reply!!!</p> <p> </p> <p>disgusting service!!</p>
Hi, we realise that it's been literally ages since you posted this, and well, there's really no excuse for having never answered your complaint. However, as they say, it's never too late to do the right thing, so here we are.
Hopefully your issue has long since been resolved and that everything is okay. However, if this is not the case, and if there is any new or existing issue that we can assist you with please reach out to us at *** and we'll get right on it.
Once again, our sincerest apologies for taking so long to respond to this.
Hi, we realise that it's been literally ages since you posted this, and well, there's really no excuse for having never answered your complaint. However, as they say, it's never too late to do the right thing, so here we are.
Hopefully your issue has long since been resolved and that everything is okay. However, if this is not the case, and if there is any new or existing issue that we can assist you with please reach out to us at *** and we'll get right on it.
Once again, our sincerest apologies for taking so long to respond to this.