-10 for service and speeds
If I could I would rate Smart Village - 10 for service. Smart Village has the slowest, most unresponsive, worst service that will make government services look like a +10.
I have now been on a supposed 20mb line for 3 months after I had to wait 2 months to get it activate whilst I already had a 4mb line.
I have phoned Smart Village a 100 times and have had several technicians out to my house, I believe after they couldn't fix my dismal speed of, if I'm lucky, 4mb they just disappeared and I had no further communication.
It got better at some point for like a week and then it was back to the tortoise speeds.
The whole experience has been insanely bad. If you can stay FAR away from Smart Village and MTN.
Hi Gerhard,
We're sorry to hear that your experience has been so frustrating and that we have not delivered on expectation.
Please message your contact details and/or your estate/stand no. and we'll get in touch.
Alternatively, give us a shout on FB and we'll pass your details on to customer care.
Hi Gerhard,
We're sorry to hear that your experience has been so frustrating and that we have not delivered on expectation.
Please message your contact details and/or your estate/stand no. and we'll get in touch.
Alternatively, give us a shout on FB and we'll pass your details on to customer care.
