Sep '26 - Oct '26
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How is Smart Air Solutions rated on Hellopeter?
Hellopeter has tracked Smart Air Solutions across 1 reviews. Smart Air Solutions hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Smart Air Solutions? Write a review to help others decide.
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2026
Paid ***, six months later, no installation and no refund
I paid Smart Air Solutions (Director: Keith Theunissen) *** on 22 March 2026 after being told installation could start around 30 March / 1 April. More than six months later, I have received no installation and no refund. During this period I have documented numerous different explanations for the delays, including alleged stock shortages, customs delays, supplier delays, weather, other projects and staff availability. When I eventually asked Keith to provide proof that Daikin had been paid for the equipment for my project, he did not provide it. I then contacted Daikin directly. Their representative reassured me that the equipment required for my project was available in South Africa and could be released once the installer made payment. I have since issued a formal letter of demand and lodged a complaint with the Consumer Goods and Services Ombud, yet I still have neither the installation nor my money back. This has been an exceptionally poor and deeply frustrating experience. Based on my experience, I would strongly caution anyone considering using this company against paying a substantial deposit without independently verifying that the equipment has actually been ordered and paid for
1 reviews | Active since Sept 2026
Paid ***, six months later, no installation and no refund
I paid Smart Air Solutions (Director: Keith Theunissen) *** on 22 March 2026 after being told installation could start around 30 March / 1 April. More than six months later, I have received no installation and no refund. During this period I have documented numerous different explanations for the delays, including alleged stock shortages, customs delays, supplier delays, weather, other projects and staff availability. When I eventually asked Keith to provide proof that Daikin had been paid for the equipment for my project, he did not provide it. I then contacted Daikin directly. Their representative reassured me that the equipment required for my project was available in South Africa and could be released once the installer made payment. I have since issued a formal letter of demand and lodged a complaint with the Consumer Goods and Services Ombud, yet I still have neither the installation nor my money back. This has been an exceptionally poor and deeply frustrating experience. Based on my experience, I would strongly caution anyone considering using this company against paying a substantial deposit without independently verifying that the equipment has actually been ordered and paid for