USELESS Customer Service - Save Your Money and Your Sanity!

I am writing this review out of sheer frustration and to warn potential buyers. DO NOT waste your money on Skyworth products in South Africa if you expect any form of after-sales support. Their customer service is utterly non-existent and completely useless.

I am experiencing issues with my Skyworth TA television and a Skyworth soundbar. Instead of receiving assistance, I have been met with a wall of silence. I have sent multiple emails and attempted to contact them through their official channels, and the response has been ABSOLUTELY NOTHING.

It is blatantly clear that Skyworth South Africa has no interest in honoring their warranties or helping their customers once they have your money. The complete lack of response is disrespectful and unprofessional.

What is the point of selling products with "customer support" if you simply ignore people when they have a problem? My expensive TV and soundbar are now just expensive paperweights because the company cannot be bothered to lift a finger.

A warning to all: If your Skyworth product works perfectly out of the box, you might be okay. But the moment you have an issue, you are completely on your own. Their customer care is a sham.

I regret this purchase immensely and will be taking my business to a brand that actually values its customers. Do yourself a huge favor and buy from a competitor who offers real support.