BM
Bandile M
1 reviews | Active since Jul 2020
04 Mar 2026, 23:51
Skyworth TV support
Bought a 55 inch TV in 2023, end 2025 TV has a black screen on the right side. To determine warranty, was a process. Credit note eventually issued to Takealot where TV was bought. its been a month later neither (Reported mid Feb now March) Takealot or Skyworth responding to emails. Skyworth has become Skywall.
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Replies (1)BM
Bandile M's updateReviewer Update
05 Mar 2026, 00:06 This after a number of call and emails: Merriam Sekosana responds: Good morning Bandile
Please accept my apology for late respond and service call has been created for your tv.
@ Issodore- Please mark this call urgent: Eventually: Sibu.Nde (takealot.com)Feb 26, 2026, 10:15 GMT+2
Hi Bandile
I hope this email finds you well.
This is an update on your return request: Order *** Skyworth 55" SUE9500 QLED UHD Smart Google TV
We have received the credit note from (Skyworth) to Takealot for the Direct warranty return and has been sent to our Finance department.
Once the credit has been processed and allocated to your Takealot account we will notify you.
We sincerely apologise for the inconvenience caused.
If there's anything else we can assist you with please let us know. Just when I thought I missed on Kaizer Chiefs 0-3. Sibongiseni.F (takealot.com)Mar 4, 2026, 13:33 GMT+2
Good day Bandile
Thank you for contacting Takealot.com
Please be advised that I have escalated your query to the supplier's warranty department.
Once feedback is received, we will revert to you.
We are terribly sorry for the delays experienced while resolving your query.
Worst service in my experience, will be going on the old brands even without the latest software, Skyworth a disappointment for me
Please accept my apology for late respond and service call has been created for your tv.
@ Issodore- Please mark this call urgent: Eventually: Sibu.Nde (takealot.com)Feb 26, 2026, 10:15 GMT+2
Hi Bandile
I hope this email finds you well.
This is an update on your return request: Order *** Skyworth 55" SUE9500 QLED UHD Smart Google TV
We have received the credit note from (Skyworth) to Takealot for the Direct warranty return and has been sent to our Finance department.
Once the credit has been processed and allocated to your Takealot account we will notify you.
We sincerely apologise for the inconvenience caused.
If there's anything else we can assist you with please let us know. Just when I thought I missed on Kaizer Chiefs 0-3. Sibongiseni.F (takealot.com)Mar 4, 2026, 13:33 GMT+2
Good day Bandile
Thank you for contacting Takealot.com
Please be advised that I have escalated your query to the supplier's warranty department.
Once feedback is received, we will revert to you.
We are terribly sorry for the delays experienced while resolving your query.
Worst service in my experience, will be going on the old brands even without the latest software, Skyworth a disappointment for me
BM
Bandile M's update05 Mar 2026, 00:06
Reviewer Update
This after a number of call and emails: Merriam Sekosana responds: Good morning Bandile
Please accept my apology for late respond and service call has been created for your tv.
@ Issodore- Please mark this call urgent: Eventually: Sibu.Nde (takealot.com)Feb 26, 2026, 10:15 GMT+2
Hi Bandile
I hope this email finds you well.
This is an update on your return request: Order *** Skyworth 55" SUE9500 QLED UHD Smart Google TV
We have received the credit note from (Skyworth) to Takealot for the Direct warranty return and has been sent to our Finance department.
Once the credit has been processed and allocated to your Takealot account we will notify you.
We sincerely apologise for the inconvenience caused.
If there's anything else we can assist you with please let us know. Just when I thought I missed on Kaizer Chiefs 0-3. Sibongiseni.F (takealot.com)Mar 4, 2026, 13:33 GMT+2
Good day Bandile
Thank you for contacting Takealot.com
Please be advised that I have escalated your query to the supplier's warranty department.
Once feedback is received, we will revert to you.
We are terribly sorry for the delays experienced while resolving your query.
Worst service in my experience, will be going on the old brands even without the latest software, Skyworth a disappointment for me
Please accept my apology for late respond and service call has been created for your tv.
@ Issodore- Please mark this call urgent: Eventually: Sibu.Nde (takealot.com)Feb 26, 2026, 10:15 GMT+2
Hi Bandile
I hope this email finds you well.
This is an update on your return request: Order *** Skyworth 55" SUE9500 QLED UHD Smart Google TV
We have received the credit note from (Skyworth) to Takealot for the Direct warranty return and has been sent to our Finance department.
Once the credit has been processed and allocated to your Takealot account we will notify you.
We sincerely apologise for the inconvenience caused.
If there's anything else we can assist you with please let us know. Just when I thought I missed on Kaizer Chiefs 0-3. Sibongiseni.F (takealot.com)Mar 4, 2026, 13:33 GMT+2
Good day Bandile
Thank you for contacting Takealot.com
Please be advised that I have escalated your query to the supplier's warranty department.
Once feedback is received, we will revert to you.
We are terribly sorry for the delays experienced while resolving your query.
Worst service in my experience, will be going on the old brands even without the latest software, Skyworth a disappointment for me