Lack of contact / no care for customer support at all

Calling their *** number yields no response. Calling this number either just ends up ringing and then disconnecting you or it gets picked up and the phone is put down directly after that or you get connected then transferred just to be disconnected again. I've called this number now on repeat for the last 30min with no success.

Using their ticket system https://support.skyworth.co.za/support/tickets has the same effect. You log a ticket and no one will ever reply back to you.

Calling their head office number *** seems to be transferred to a cell number that ends up just ringing and ending with a "The subscriber you have dialed is not available at present, please try again later."

I have a repair that has been ongoing since Feb of this year and I still can't even get hold of anyone just to give me an estimated time. This repair ticket was even marked off as closed just after they collected the unit from me.

No one ever contacts you back and you can never get hold of anyone that side. This is just another example of the poor service delivery we have in South Africa and no one giving a damn about their work without having to face any repercussions.