Very angry customer
I am downright angry. Skyfi is the worst company to ever deal with. There is absolutely no customer service. No communication and their Internet connection is *******. I would have to write a whole book if I had to tell you all the dealings I have had with this pathetic company. We took out a 2 year contract with them (which is now month to month) as we painstakingly upheld the contract with them for that time we had had endless problems with the connection and when we spoke to them there was always some excuse as to why it was not working. Noone would ever get back to us at any stage even after leaving messages. So once we went on to a month to month basis I told them numerous times I would like to cancel. Of which I was told that it was a process and they can't do it over the phone ... Oh my word if I had to go through another painstaking process with these people I would have to be put into a straight jacket. So we stopped paying... To which they cut us off.... That was fine with me, as I did not want to use their services anymore anyway. Good riddence to bad ******* is what I say... But now they are handing us over for an outstanding account for 3 months. Of which they want me to pay even though I haven't used their services. Not once did anyone pick up the phone and talk to us about why we were not using their services anymore, the bosses are never available when you want to talk to them and never call you back. Typical, they just don't care about their customers.
