1 reviews | Active since Jan 2019
STAY AWAY FROM SKYFI!! You have been warned. Know your rights. ************s!!
They tried to ****** a cancellation fee from me for a 10MB wireless connection, when they didn't even attempt to install any equipment. They never called to arrange installation, 3 weeks after I app**** and hearing nothing I asked them to cancel any attempt of installation.
Next thing they sent me a cancellation fee of 28k, for no service or equipment rendered whatsoever. Funny how quick I received that email after the lack of any other feedback. Upon calling them, Chanelle at their cancellations department kept on stating "but sir, you signed a contract..." But for what fuc$ing service I ask you??
After repeating myself to her that I would like to talk to management, that too gets denied. They are quick to "throw the legal jargon", but surely ******ing any fee from a client without services rendered is *********. Even bad service is *********.
I was in he process of laying a complaint with the consumer complaints department as its sickening that consumers should get treated this way. Anyone interested in doing so may get in touch with these guys, they have dealt with these types of issues, know your rights...
http://www.saconsumercomplaints.co.za/your-rights/
But they have now after almost a week of trying to get some sort of feedback, closed my "account" stating they are not forwarding it to the legal department or Accountability Solution department. That's real rich, coming from a company that cant even be held accountable for their own **** service!! Disgusting!!
They have no remorse, service is super ****. Its sad to see all the bad reviews as the only thing people want, is service. Why should everything be such a fight, I just don't get it. Stay far far away from Skyfi, you have been warned!! This is my experience and two cents on this company, after all the bad reviews and my own, one would be crazy to consider dealing with them.
