Skywaste of my time and money

When I first started using these guys as an SP, they were great but after switching to fibre they are the absolute worst. I put a request in to switch to fibre in November with the intended switchover to fiber in December. VUMA were here quickly to do the initial fiber setup but Skyfi never showed up to deliver the router, do the installation or collect their old wireless equipment that I had to personally take down to avoid further callout fees. Snap to today, I get given the runaround as to why my account is suspended when I should be 2k in the positive . I lodge a complaint with the accounts department who want to verify that i never received a router and installation, the lady tells me she will call me back in a few minutes but fails to do so. I call back after waiting only to find everyone has left and there is no one to help me. They will lose me as a client and I am going to fi d every way possible to get out of this pathetic contract. DO NOT USE THESE PEOPLE.