Skyfi Wireless Internet

Hi.

Worst customer service ever.

Experiencing very slow internet speed for the past 5 weeks now (1-2meg, but I signed up for 10meg) This also makes it difficult to work from home Every time you contact SKYFI about the problem, they give you a different story as to what the problem is, and that are currently working on the problem (but one of our technicians will get back to you) which never happened after numerous phone calls.

When I contacted there accounts department on Friday 31 May 2019 to find out if they are going to compensate me in some form of credit ( This was after I mailed them on Tuesday 28 May 2019, which they did not rep**** to) the lady told me that this will not be possible.

I Sarcastically asked her if I still need to pay my account should the internet be down for Eg 3 months, she then rep**** ‘’yes sir, due to a clause in the contract you need to pay your account’’

If this is how they are treating there customers, I will not refer anyone to Skyfi Wireless Internet