1 reviews | Active since Sept 2019
SKYFI - STAY FAR AWAY FROM THEM!
STAY AWAY! TOO MANY ISSUES. 1.We asked for a phone line December, till date we have not received it but being billed monthly. We tell them to remove it, get told they will gix it, never do and we must pay or we get cut off. No refund nor apology.
2. Worst support I have ever experienced.
3. We have a month to month contract, now that we want to cancel we are being told to pay cancelation fee as well as an amount for 13 remaining months for a 24 month contract. This is **********. I accused them of it as I sent them our copy of the contract we signed stating MONTH TO MONTH. No apology for their ****py response and act. They reduce the amount but still remain ****y to the complaint and the fact that we want to cancel.
We paid the cancelation fee and again today we received a statement.
The more you argue, the more they mess up and no one is accountable for their poor service and over billing.
Any advice for people wanting Fibre, stay far far away from Skyfi Internet Solutions. They will give you heart problems and grey hair!!!
Vuma, best to get rid of them as this gives you a bad rep.
