Skyfi--get robed of your money

This is day 4 of no internet connectivity. A women named Lizelle from their operations department assured me a technician would be out today to fix my internet. So let's see. The managers at SKYFI refuse to speak to me or return my calls simply because they aren't delivering on the contract they provided.

Lizelle assured me no deduction will be make against my account for the days without internet even though this is their fault.

I have a credit balance on my account of over R2800 and the lady in the finance department says "SKYFI doesn't do refunds"

This company is pathetic, nothing has been done to rectify my complaints all they do is ignore me

I am writing this to warn people away from this tragic company that charges you for internet they don't provide.

Please note there has been no response on any of my previous complaints posted.