MO
Michelle O

1 reviews | Active since Jan 2018

22 Oct 2019, 09:49

No wifi - 5th day

Our wifi says connected but when you actually go into YouTube or other channels, it says there are no internet connectivity - on ALL our devices. I have been logging calls with Skyfi since Friday 18th @ 13h00. Every day since then - rebooting, sending emails with screenshots etc. This morning I sent an e-mail and reported it again via phone & on their website. Once again I had to repeat the same things I have been doing since Friday. I am not getting any response from Skyfi. I'm totally speechless about this service

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Replies (1)
MO
Michelle O's update23 Oct 2019, 13:29
Reviewer Update
So heads up to anyone interested in Skyfi
- Even if it's not your fault/mistake, you still have to pay a R650 call out fee for technicians to come out to your house, if they can't find the mistake on their side
( 6 days later without any communication )