Skyfi Internet Solutions - Terrible service - terrible attitude

<p>I have been with this provider for about 2 years with constant reception problems. They then added an extended pole, charging me R700 for the pole and call out but my reception remained under 1MB instead of 6MB. I have made numerous calls on a weekly basis to report my bad reception and nothing has changed. I pay my account monthly but feel that paying for the call out and pole should not be on me as it has not made a difference. I have requested for months that the owner calls me as I would like to discuss this matter however I get told that they have escalated and I must just wait for his call. Never got the call. After numerous calls and attempts with no assistance and still paying my monthly fee they have now cut my service because I am not paying for the pole. I called them again and spoke to the owners wife. She had a terrible attitude and told me that the client is not always right and hung up the phone. Skyfi Internet Solutions - **********</p>