Poor Service

It is problem after problem. First they decide to change the debit order date. I signed saying the 28th of each month. This month I had to oay manually. It doesn't matter how long or short the month is. If you agreed on a specific date each month that is the date the debit should run EVERY month!

I have connection problems regularly where it says "Internet may not be available". When I try to phone I am on for 10-15 minutes before the phone is even answered.

I was impressed with the service at the beginning but now it just sucks. If I could get out of the contract I would and I will not recommend them to anyone.

Saying sorry is not working anymore.

I am fed up!