No technical assistance

<p>A call was logged yesterday afternoon when my internet went down. The agent @ support promised that a technician will be sent out the same day. The sun was shinning but nobody come out. I phoned @ 08h00 this morning and was peomised that a technician will definitely come out. 10h00 when i phoned the agent was surprised that nothing's been sorted out and promised again to follow up. At 12h30 when i phoned the agent used the excuse of the weather conditions. Wow that is strange because the sun is shinning and their is no weather that can interfere with the work. No agent or technician phoned me back to give me a reason why nobody is coming to sort out my problem. This is 2 weeks since I subscribed and i am very disappointed in Skyfi's support service. Please sort this out. ***</p>