MS
Marcel S

1 reviews | Active since Oct 2014

31 Aug 2017, 21:02

Never getting what I pay for....

I have been with skyfi for about two or three months now, and I have to be honest... the service is terrible overall.

While they are always available to assist which is good... my connection is ALWAYS unstable. In the last month there has not been 1 day where I have either not been down every 5 minutes, or my connection speed was what it should be (which should be a 10Mb/s connection) but everytime I check it was well below 1 Mb/s or at best 2 or MAYBE 3Mb/s

Service overall is not bad with regards to customer handling. But the actaul speed I pay for is almost never what I get... Best part is, everytime we should be online (after hours and weekends) is the exact time when the internet becomes useless...

Currently at the point of cacelling and diferring all my future customer's queries to Bronberg or even telkom rather than Skyfi with these poor connection speeds. (and thats saying something....)

0
Replies (0)