It's a *****!

<p>I've been with Skyfi for over 3 months now and I have only had a stable internet service for about 2 of the 6 weeks. I have phoned them (and this is actually what my cellphone call record says) 96 times in over this period. Costing countless of airtime and real-life time. Spent over R6000 on cellphone data (so I can keep my business afloat). My internet is still not properly working. It's on for a day or two at most and then you struggle for a week where it only manages to get a stable connection for 5minutes every hour. The pricing is very good and because Telkom does not supply broadband faster than 2mbps in my area I have stayed with Skyfi, but I have now reached my limit.</p> <p> </p> <p>The staff in the call centre is very friendly and very willing to help but no-one (in all of those 96 calls) have had any other advice than to "switch if on and off again - make sure the cables are in". Occasionally one of them would say "I'm going to refer it to my supervisor he will call you back". In the past 3 months I have spoken to a supervisor only once. He asked me switch my modem off and on and that they will investigate at the "high site". None of this made even the slightest of difference to my internet connection. </p> <p> </p> <p>Skyfi is a *****, taking your money for installation, then offering you sub-par service, and eventually walking out the victor.</p> <p> </p>