Infuriating, poor on all counts.
Avoid this rash of a company. Itemized list of everything wrong with this company: -Abysmal client services (Take forever to respond to emails, sometimes if you are lucky you get to speak to someone if you phone in, otherwise you have to sit in their lobby and wait for someone to notice you before helping as I did when I was at my wit's end)
-Constant connectivity issues, even in writing this angry review did my connection drop twice. And I do mean constant. You don't have a snowflakes chance in hell to get the speed you pay for and they don't seem to notice throughput has been dropped on their clients side. So if you aren't technically inclined or know how to check, you might be getting 1/4 of the speed you pay for as I do from time to time, and wouldn't even notice being **********.
-Tied down to a contract and installation costs (Not a big issue but when I asked them to come and fix their installation they wanted to charge me an additional amount to do so.. It was loose and hitting against the roof at the slightest of breezes.)
-Don't settle for this poor service, there are many other alternatives to skifi, and at the moment, I'm even considering selling my house to buy in a fibre-ready area.
Conclusion: Rather get nothing than getting yourself stuck in a contract with these people. You are better off using cellular data as I did to write this message.
