I used to appreciate your service.

Dear Skyfi

Apart from the sales person who handled my application and the installation technicians, I get the feeling that you as a service provider as a whole are useless and I would never refer you or advise anyone to ever even consider utilising your service.

Since installation of our WiFi service, we have experienced consistent signal issues.

Your after-sales support services leaves much to be desired.

Your only consistent service comes from the accounting department, who feel the need to remind me 14 days in advance about my outstanding payment, a payment that is paid in advance.

I feel totally neglected and disrespected.

If I wanted such poor service, coupled with constant harassment, I would've opted for Vodacom as my ISP.