Card not useable for online transaction, ATM works fine

For months now the service gets more and more unfriendly to use. Payments not going through without an idea why. Have a fully verified account but a 30 Euro card online payment gets refused.. while I can pull for 900 Euro cash from the ATM with no problem... Loved to use the service.. my card became just very very unfriendly to use. I give 2 stars as the ATM function still works fine... otherwise.. not even their own support sees that Skill rejects the transaction, their own support. I like to have my money with competent people.. Skill doesn't look like that anymore.