Any human idiots at Skrill?

Four days ago, I deposited an amount of R129.15 in bitcoin into my Skrill account. These transactions normally take "only" a couple of days to clear. But by yesterday, the deposit still reflected as "pending" when I checked the account.

So I clicked the "Contact us" button on the Skrill site. They have one of those contact forms that force you to choose a category under which to file your query. The closest option to my issue was "Failed transactions".

So I duly logged my report under that header. I wanted to know the difficulty in clearing the funds on their side, since the app from which I sent the bitcoin, showed the transaction as concluded.

The following day, I got a chipper email from a Skrill algorithm saying, "We're so sorry your transaction has been declined." Below that was a list of suggested solutions, none of which were relevant.

But the best part was at the bottom of this automatically generated drivel. This was a threat/ promise from Skrill that the ticket would be closed in 24 hours if I didn't respond to their algorithm.

Some of my best friends are machines. I like nothing better than keeping up a correspondence with them, so that's what I tried with the Skrill algorithm.

Unfortunately, I have had no reply to my request that I be put in touch with a human being. Now that I think about it, the algo probably decided I'm prejudiced against it because l asked for a human.

I don't care. I want a live man or woman to explain why my transaction is not going through. And then fix it. Or NOT fix it.

What l want is to talk it over with a warm body. Anyone but a machine! Literally hiring any human idiot is better than Skrill forcing paying customers to trawl through the preprogrammed ******* that litters their so-called customer care.