SkinEsthetics
Unclaimed Business
|2.3|3 Reviews (last 12 months)|This business does not respond to reviews
SkinEsthetics
Unclaimed Business
|2.3
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceFM
Florah M
1 reviews | Active since Aug 2026
17 Aug 2026, 12:48
Disappointing customer service.
I recently had a highly frustrating experience with Skin Esthetics in Sandton regarding their booking process and communication.I scheduled my appointment well in advance, yet the clinic rescheduled my time twice. Neither change was communicated clearly, and I actually had to message them myself just to confirm when I was supposed to come in.The customer service throughout this process was incredibly poor. Dealing with them over WhatsApp was an equally disappointing experience.
Helpful (0)
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Florah M
1 reviews | Active since Aug 2026
17 Aug 2026, 12:48
Disappointing customer service.
I recently had a highly frustrating experience with Skin Esthetics in Sandton regarding their booking process and communication.I scheduled my appointment well in advance, yet the clinic rescheduled my time twice. Neither change was communicated clearly, and I actually had to message them myself just to confirm when I was supposed to come in.The customer service throughout this process was incredibly poor. Dealing with them over WhatsApp was an equally disappointing experience.
0
Replies (0)CD
LM
Lisa M
1 reviews | Active since Apr 2022
12 Feb 2026, 08:14
Terrible Attitude from the person that runs the Waterkloof Branch in Dely Road.
Extremely poor service and bad attitude, they won't take responsibility for their bad service. My daughters and I have been to this salon once. The person who runs the place changed my nail technician numerous times and kept asking us to move because she overbooked. When I tried to book my nails for the 2nd time, I was told that she does not want to do them because I am never happy based on 1 session. They did not even paint my entire nail, leaving huge spaces on the sides of all my nails. They were unable to correct it at the same time because of bookings. She requested that I make a separate rip to fix them. She is rude, and for a person who provides a service does not even smile. Extremely disappointing!
Helpful (0)
|Replies (0)LM
Lisa M
1 reviews | Active since Apr 2022
12 Feb 2026, 08:14
Terrible Attitude from the person that runs the Waterkloof Branch in Dely Road.
Extremely poor service and bad attitude, they won't take responsibility for their bad service. My daughters and I have been to this salon once. The person who runs the place changed my nail technician numerous times and kept asking us to move because she overbooked. When I tried to book my nails for the 2nd time, I was told that she does not want to do them because I am never happy based on 1 session. They did not even paint my entire nail, leaving huge spaces on the sides of all my nails. They were unable to correct it at the same time because of bookings. She requested that I make a separate rip to fix them. She is rude, and for a person who provides a service does not even smile. Extremely disappointing!
0
Replies (0)