SN
Sihle N

1 reviews | Active since Jul 2019

20 Aug 2019, 10:16

Useless call center consultant. Disgusting service

The stuff is unprofessional and have no interest in assisting. The consultant that called me was completely useless, sorry to put it that way. All I wanted to know was an estimation of the total amount I would have to pay if I wanted to do a certain course. Instead of providing me with information the agent told me to register first. He went on and admitted that he can not give me any information unless I register with them. Now I am asking myself how can I register if I do not even know what I am signing up for? How much should my budget be? How long does it take to do the course I want to do? Is there a specific period during which I can apply (just like with Universities)? Can I get admitted to a University with a certificate I acquired from S****s Academy? See, None of this information could be provided. I was only told to call again when I have registered. I think my colleague was wrong about S****s Academy

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Replies (6)
Skills Academy
Skills Academy's reply21 Aug 2019, 13:01
Official
Good day Sihle
I am sorry to hear about your experience. The manager of the department is investigating the claim. Is it possible for you to provide your email address or contact number please?
SN
Sihle N's update21 Aug 2019, 14:05
Reviewer Update
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Skills Academy
Skills Academy's reply21 Aug 2019, 14:13
Official
Good day Sihle

Seems it won't show won the platform. Could you please email it to me via *** 
Skills Academy
Skills Academy's reply22 Aug 2019, 11:49
Official
Good day. I am still unable to share our details. Could you kindly call our office and ask for myself Nicola or Ashford
SN
Sihle N's update27 Aug 2019, 08:52
Reviewer Update
Good morning Nicola. My apologies for the delayed response. I have been out of the country for the past 5 days and had no access to my emails. I will contact your office today.
Skills Academy
Skills Academy's reply27 Aug 2019, 09:31
Official
Thank you Sihle, will talk to you soon.