1 reviews | Active since Dec 2025
Unauthorized Charges After Cancellation – Extremely *****ulent Behaviour
I am extremely disappointed and frustrated with Reskills. I cancelled my subscription, yet they continued to charge my bank card without my permission. they deducted money from my account even though I made it very clear that I do not want their service anymore.
To make matters worse, my bank (FNB) informed me that Reskills has blocked FNB from disputing the transaction, which means the deduction cannot even be reversed or disputed on my side. This is highly suspicious and *********. No legitimate company makes it impossible for a customer to dispute a charge.
I never authorised this transaction, I cancelled my subscription, and Reskills still forcefully charged my card. This is completely unacceptable and feels like *****.
I want: 1. A full refund of the money charged without my consent 2. Confirmation that my card details have been removed from their system 3. Immediate cancellation of all billing linked to my account
I will also be reporting this to consumer protection authorities. No customer should ever experience this level of dishonesty or lack of transparency.
Thank you for sharing your concerns. We understand how upsetting this situation must feel, and we appreciate the chance to clarify.
Our team has already contacted you regarding your cancellation. Cancellations are processed on the 7th of each month, and there are cancellation fees involved, which is what the recent deduction reflects. We want to reassure you that the account was not debited without authorisation.
To support you further, I have arranged for your accounts agent to call you again today to go through everything and ensure you feel fully assisted. Thank you for bringing this to our attention — we’re here to help.
Kind regards,
Skills Academy Team
Thank you for sharing your concerns. We understand how upsetting this situation must feel, and we appreciate the chance to clarify.
Our team has already contacted you regarding your cancellation. Cancellations are processed on the 7th of each month, and there are cancellation fees involved, which is what the recent deduction reflects. We want to reassure you that the account was not debited without authorisation.
To support you further, I have arranged for your accounts agent to call you again today to go through everything and ensure you feel fully assisted. Thank you for bringing this to our attention — we’re here to help.
Kind regards,
Skills Academy Team