LH
Loretta H
1 reviews | Active since Mar 2009
28 Jan 2026, 10:46
Think twice before registering with them.
Does anybody actually answer students at this place? I have had numerous issues since registration. Including not being able to write exams. At the moment, I am trying to fix a mess that either Skills Academy or Department of Education made, but not one person replies to my mails. This is not on. I expect more from an institution that is dealing with peoples futures.
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Skills Academy's replyOfficial
28 Jan 2026, 14:34Thank you for taking the time to share your experience. We truly understand how stressful and upsetting it can feel when your studies and exam arrangements do not go as expected—especially when your future plans are involved.Please be assured that your query has not been ignored. Our Exams Team is actively engaging with the Department of Higher Education and Training (DHET) to resolve the matter as quickly as possible, and feedback has already been provided to you as part of this process. As exam administration falls under DHET, certain steps are dependent on their processes, but we remain closely involved and committed to supporting you throughout.We appreciate the opportunity to work towards a resolution and understand your frustration during this time. Our intention is always to guide and assist our students as best we can within the national examination framework, and we will continue to follow up until clarity is reached.Thank you for raising your concerns and for allowing us the opportunity to assist further.
Skills Academy's reply28 Jan 2026, 14:34
Official
Thank you for taking the time to share your experience. We truly understand how stressful and upsetting it can feel when your studies and exam arrangements do not go as expected—especially when your future plans are involved.Please be assured that your query has not been ignored. Our Exams Team is actively engaging with the Department of Higher Education and Training (DHET) to resolve the matter as quickly as possible, and feedback has already been provided to you as part of this process. As exam administration falls under DHET, certain steps are dependent on their processes, but we remain closely involved and committed to supporting you throughout.We appreciate the opportunity to work towards a resolution and understand your frustration during this time. Our intention is always to guide and assist our students as best we can within the national examination framework, and we will continue to follow up until clarity is reached.Thank you for raising your concerns and for allowing us the opportunity to assist further.