they don't want to refund

Hanri registred me n **** she never told me the course its a learning program n I asked her many times so I want my refund they are lying to me they don't respond to my emails or inboxes weh I call they always say manager will call me but he never does I want my money b4 I paid registration they called me every day now I paid I want refund I must call them every day bunch of *****