The Nightmare - S****s Academy

PLEASE SAVE YOUR MONEY AND SAVE YOURSELF FROM A NEVERENDING NIGHTMARE!!!

*WORTH THE READ*

I HIGHLY DO NOT recommend S****s Academy!

I have no idea where all these good recommendations are coming from. Must be the lucky ones or just another marketing scheme.

My Fiancé has had misfortune of choosing S****s Academy as his institution of study. He did his research on S****s Academy and made an "informed" decision to go ahead with S****s Academy.

Little did he know that S****s Academy was the opposite of what they claim to be. Unprofessional and no customer care support AT ALL.

After being misinformed about their "quality service and education", he decided that S****s Academy was the way to go based on their good online reputation.

He called S****s Academy to finalise his decision. The salesman was persistent in making a sale and confirming that a payment was made, my fiance paid for his course, cash, upfront and in FULL amount.

After I explained that my Fiancé need to write end of May, he assured me last year September already that the exams will be in May/June. After registering and paying now only do we get informed that exams will only be in November. Not like it has been communicated via email and telephone.

S****s Academy has a 5 working day policy to receive student packages from the day of payment. No books up until today.

The customer care services are useless and unprofessional. Their response is to point fingers at other employees and send you to other employees to "sort you out". Your inquiries and problems are never solved and you spend your airtime calling them back to find that your issues are not recorded and still not being solved. Another "problem solving" way of S****s Academy is to PROMISE A CALLBACK which they never do until you call them and start the whole process all over again.

It is unbelievable that a company runs its business so poorly. My fiancé has been dealing with this nightmare and still hasn't received a student number or any Welcoming emails informing him of how the long-distance studies work.

Long Story Short, my Fiancé doesn't wish to study with s****s academy any longer for obvious reasons and is currently trying to get his money back and is having great difficulty to do so. I have even emailed a DIRECTOR, however the director is just as USELESS at returning calls like the rest of S****S ACADEMY. The agent who assisted us into this mess have promised a call back from accounts regarding a refund which never happens.

S****s Academy is seemingly taking advantage of some hardworking people and not delivering service once payment has been made.

They are quick to take your money and slow to provide customer assistance. I can't even say that they didn't provide student support because after full payment, my fiance didn't even make it as far to be an official student with S****s Academy.

Its almost as if once you've made payment, you never hear from them again unless you hound them down, awaiting a call back that never comes

Do yourself a favour and please do not study with S****s Academy. They are overpriced and have NO QUALITY-SERVICE AS THEY CLAIM