KN
Kholekile N
1 reviews | Active since Dec 2024
19 Mar 2026, 09:01
Skills Academy your service it's very poor guys . I was rating you high the time I was starting with you. Now you disappointed me
I'm Nhlanhla Nkateko Nkosi my students number 331277.Im Not happy with their services. They lost my assignment of introduction of Computers.(1-3) They said I only submitted CompTIA A+ (1-4) how can I submitted the second assignment if I'm not done. Because before they send the second one I was done with the first one. I even fill up their feedback from. Now they said I' must pay R660 for those books that they lost my assignment. That not my fault, they lost my assignment now they want me to pay R660 they are ****ming me because I'm done paying fees now they come with another story
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Skills Academy's replyOfficial
19 Mar 2026, 13:20Dear Nhlanhla,
Thank you for bringing this to our attention. We sincerely apologize for the frustration and disappointment this situation has caused you, especially after such a positive start to your journey with us.
We take your concerns regarding the missing Introduction to Computers (1-3) assignment and the R660 charge very seriously. We understand your point regarding the logical progression of your modules—completing CompTIA A+ usually follows the successful completion of the initial assignments—and we want to ensure this is handled fairly.
Our dedicated support specialist will be in touch with you directly to discuss these concerns and provide a path forward.
We value your commitment to your studies and are dedicated to correcting this oversight.
Kind regards,
The Skills Academy Team
Skills Academy's reply19 Mar 2026, 13:20
Official
Dear Nhlanhla,
Thank you for bringing this to our attention. We sincerely apologize for the frustration and disappointment this situation has caused you, especially after such a positive start to your journey with us.
We take your concerns regarding the missing Introduction to Computers (1-3) assignment and the R660 charge very seriously. We understand your point regarding the logical progression of your modules—completing CompTIA A+ usually follows the successful completion of the initial assignments—and we want to ensure this is handled fairly.
Our dedicated support specialist will be in touch with you directly to discuss these concerns and provide a path forward.
We value your commitment to your studies and are dedicated to correcting this oversight.
Kind regards,
The Skills Academy Team