MM
Mpontsheng M
1 reviews | Active since Aug 2025
13 Aug 2025, 10:34
Skills academy
Bad service they made me missed my June exam by not registering me for exam and I did send the registration form I didn't write because of that some one didn't do the right thing this time you must register me, you guys are really messing with my future I really don't like your service you take time to respond everything is just bad with skills academy very bad service this is not how you supposed to treat your students
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Skills Academy's replyOfficial
14 Aug 2025, 07:54Dear Mpontsheng M,
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience and understand how important your exams are for your future. Missing an exam due to an administrative error is not acceptable, and we take full responsibility for any part we played in this.
We would like to urgently investigate what went wrong with your registration so that we can ensure it is resolved and that this does not happen again. Please email your full details, including your student number and a copy of the registration form you submitted, to *** so we can assist you directly and prioritise your next exam registration.
At Skills Academy, our goal is to support our students every step of the way, and it’s clear we fell short this time. We value your trust and will work hard to regain it by giving you the service you deserve.
Kind regards,
The Skills Academy Team
The Skills Academy Team
Skills Academy's reply14 Aug 2025, 07:54
Official
Dear Mpontsheng M,
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience and understand how important your exams are for your future. Missing an exam due to an administrative error is not acceptable, and we take full responsibility for any part we played in this.
We would like to urgently investigate what went wrong with your registration so that we can ensure it is resolved and that this does not happen again. Please email your full details, including your student number and a copy of the registration form you submitted, to *** so we can assist you directly and prioritise your next exam registration.
At Skills Academy, our goal is to support our students every step of the way, and it’s clear we fell short this time. We value your trust and will work hard to regain it by giving you the service you deserve.
Kind regards,
The Skills Academy Team
The Skills Academy Team