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Olivia K

1 reviews | Active since Dec 2022

12 Dec 2022, 08:57

Refund!!!

I am still waiting for my refund from Skills Academy I made a payment the 8th of November and only received my study material 29 November 2022. Then they deducted again the 30 December 2022. How can this happen, how can I pay double for one module? This is ridiculous!!! Quick to phone to enquire about payment but now that I contact them for my money, they take their time to answer and when they answer they tell me they will keep the money for a cancellation fee. This is the first word I'm hearing about a cancellation fee!!! They running a ****. I would advise no one to study with them!!! Their service and communication skills are extremely poor!!! PAY BACK MY MONEY!!!

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Replies (1)
Skills Academy
Skills Academy's reply14 Dec 2022, 16:46
Official
 Good Day Olivia K. We are very sorry to hear about this negative experience and the inconvenience caused. Your complaint has been forwarded to our relevant departments and they will be in touch with you as soon as possible.