PLEASE SAVE YOUR MONEY AND SAVE YOURSELF FROM A NEVER ENDING NIGHTMARE!!!

PLEASE SAVE YOUR MONEY AND SAVE YOURSELF FROM A NEVERENDING NIGHTMARE!!!

*WORTH THE READ*

I highly do not recommend S****s Academy.

I have no idea where all these good recommendations are coming from. Must be the lucky ones or just another marketing scheme.

My boyfriend has had the misfortune of choosing S****s Academy as his institution of study. He did his research on S****s Academy and made an "informed" decision to go ahead with S****s Academy. Little did he know that S****s Academy was the opposite of what they claim to be. Unprofessional and no customer care support AT ALL.

After being misinformed about their "quality service and education", he decided that S****s Academy was the way to go based on their good online reputation.

He called S****s Academy to finalise his decision. The salesman was persistent in making a sale and confirming that a payment was made. The salesman was so consistent and persistent that he called multiple times a day for 3 days before my boyfriend paid for his course, cash, upfront and in FULL amount.

My boyfriend paid in full on the 17rd October 2019 and a few days later, paid extra (23rd October) to be both an online student (with a tablet) and a distance learner (with actual textbooks).

S****s Academy has a 5 working day policy to receive student packages from the day of payment. Yet, my boyfriend received the package on the 4th of November after calling into S****s Academy almost daily in regards to his package not being delivered. THAT'S ALMOST A MONTH AFTER A FULL UPFRONT CASH PAYMENT!

However, the package arrived unsealed with subjects textbooks missing and with no tablet that he paid extra for.

He then received the correct package on the 12th November 2019 after multiple phone calls to S****s Academy

The customer care services are useless and unprofessional. Their response is to point fingers at other employees and send you to other employees to "sort you out". Your inquiries and problems are never solved and you spend call your airtime calling them back to find that your issues are not recorded and still not being solved. Another "problem solving" way of S****s Academy is to promise to call you back, which they never do until you call them and start the whole process all over again.

My boyfriend has months worth of recorded phone calls, emails and prove of payments

It is unbelievable that a company runs its business so poorly. My boyfriend has been dealing with this nightmare for so long now, almost 2 months and still hasn't received a student number or any Welcoming emails informing him of how the long-distance studies work.

Long Story Short, my boyfriend doesn't wish to study with s****s academy any longer for obvious reasons and is currently trying to get his money back and is having great difficulty to do so. He is still calling them every working day to finalise this, but as usual, he is promised with a call back which never happens.

S****s Academy is seemingly taking advantage of some hardworking people and not delivering service once payment has been made.

They are quick to take your money and slow to provide customer assistance. I can't even say that they didn't provide student support because after nearly 2 months post full payment, my boyfriend didn't even make it as far to be an official student with S****s Academy.

Its almost as if once you've made payment, you never hear from them again unless you hound them down, awaiting a call back that never comes

Do yourself a favour and please do not study with S****s Academy. They are overpriced and have NO QUALITY-SERVICE AS THEY CLAIM