NM
Natasha M
1 reviews | Active since Feb 2017
08 Apr 2026, 15:00
Payment issues...
The first month went really good. Got my study material. Now they keep on sending me message that i need to pay the year payment. When i app**** said i will pay month to month not for the year. All i want is to finish my study pay month to month. NOT ALL AT ONCE!!!!!!!! TOLD THE MORE THEN ONCE!!!
Helpful (0)
Replies (3)0
Replies (3)
Skills Academy's replyOfficial
09 Apr 2026, 08:29Dear Natasha,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the frustration caused by the repeated messages regarding a full yearly payment.
We understand that you have chosen a month-to-month payment plan to complete your studies, and we want to ensure your account reflects this accurately. It appears there may be a misunderstanding in the automated notifications you are receiving.We take your feedback seriously and would like to resolve this immediately to ensure you can focus on your studies without further stress. Our finance department will look into your account settings to align our communications with your agreed-upon payment structure.We appreciate your commitment to your studies and are here to support your progress.
Kind regards,The Skills Academy Team
Thank you for reaching out and sharing your concerns. We sincerely apologize for the frustration caused by the repeated messages regarding a full yearly payment.
We understand that you have chosen a month-to-month payment plan to complete your studies, and we want to ensure your account reflects this accurately. It appears there may be a misunderstanding in the automated notifications you are receiving.We take your feedback seriously and would like to resolve this immediately to ensure you can focus on your studies without further stress. Our finance department will look into your account settings to align our communications with your agreed-upon payment structure.We appreciate your commitment to your studies and are here to support your progress.
Kind regards,The Skills Academy Team
Skills Academy's reply09 Apr 2026, 08:29
Official
Dear Natasha,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the frustration caused by the repeated messages regarding a full yearly payment.
We understand that you have chosen a month-to-month payment plan to complete your studies, and we want to ensure your account reflects this accurately. It appears there may be a misunderstanding in the automated notifications you are receiving.We take your feedback seriously and would like to resolve this immediately to ensure you can focus on your studies without further stress. Our finance department will look into your account settings to align our communications with your agreed-upon payment structure.We appreciate your commitment to your studies and are here to support your progress.
Kind regards,The Skills Academy Team
Thank you for reaching out and sharing your concerns. We sincerely apologize for the frustration caused by the repeated messages regarding a full yearly payment.
We understand that you have chosen a month-to-month payment plan to complete your studies, and we want to ensure your account reflects this accurately. It appears there may be a misunderstanding in the automated notifications you are receiving.We take your feedback seriously and would like to resolve this immediately to ensure you can focus on your studies without further stress. Our finance department will look into your account settings to align our communications with your agreed-upon payment structure.We appreciate your commitment to your studies and are here to support your progress.
Kind regards,The Skills Academy Team
NM
Natasha M's updateReviewer Update
09 Apr 2026, 11:29Good Morning.
Would like to apologize for this review.
They phoned me and the problem was sorted out.
Good day
Would like to apologize for this review.
They phoned me and the problem was sorted out.
Good day
NM
Natasha M's update09 Apr 2026, 11:29
Reviewer Update
Good Morning.
Would like to apologize for this review.
They phoned me and the problem was sorted out.
Good day
Would like to apologize for this review.
They phoned me and the problem was sorted out.
Good day
Skills Academy's replyOfficial
10 Apr 2026, 10:47Dear Natasha,
Good morning! Thank you so much for the update.
There is no need to apologize; we completely understand your frustration and are just very glad that we could get in touch and resolve the matter to your satisfaction.We are happy to have you back on track with your studies. Please do not hesitate to reach out if you need any further assistance as you move forward.
Kind regards,The Skills Academy Team
Good morning! Thank you so much for the update.
There is no need to apologize; we completely understand your frustration and are just very glad that we could get in touch and resolve the matter to your satisfaction.We are happy to have you back on track with your studies. Please do not hesitate to reach out if you need any further assistance as you move forward.
Kind regards,The Skills Academy Team
Skills Academy's reply10 Apr 2026, 10:47
Official
Dear Natasha,
Good morning! Thank you so much for the update.
There is no need to apologize; we completely understand your frustration and are just very glad that we could get in touch and resolve the matter to your satisfaction.We are happy to have you back on track with your studies. Please do not hesitate to reach out if you need any further assistance as you move forward.
Kind regards,The Skills Academy Team
Good morning! Thank you so much for the update.
There is no need to apologize; we completely understand your frustration and are just very glad that we could get in touch and resolve the matter to your satisfaction.We are happy to have you back on track with your studies. Please do not hesitate to reach out if you need any further assistance as you move forward.
Kind regards,The Skills Academy Team