YP
Ynez P

1 reviews | Active since Sept 2025

05 Sept 2025, 21:19

Pathetic services

It has now been more than 4 months since I started following up about my N6 Educare certificate, and I still have no answers. I completed my N6 last year, yet to this day the certificate has not been issued. Because of this delay, I cannot submit my Logbook, which directly affects my ability to move forward.

What makes this worse is the complete lack of communication. Despite sending multiple emails, I have received no proper feedback or updates. I also personally know of several other students who are facing the same issue, so this is clearly not an isolated case.

At this point, I would strongly advise against using this company. Please consider other options, because they are quick to take your money but fail to deliver the most critical part of the service: your qualification.

This entire experience has been deeply frustrating, unprofessional, and damaging to students’ futures.

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Replies (1)
Skills Academy
Skills Academy's reply08 Sept 2025, 09:33
Official
Hi Ynez,

Thank you for sharing your feedback with us. We are truly sorry to hear about the delay in receiving your N6 Educare certificate and the frustration this has caused you. We completely understand how important this is for your future, and we apologise for the lack of communication from our side.

Please send your student number and contact details to *** so we can urgently escalate this matter and provide you with a clear update on your certificate status. Your concern is very important to us, and we want to resolve this as quickly as possible.

Kind regards,
The Skills Academy Team