Lost exam papers x 2

For the second time they lost my summative assessment papers, first time it took 98 days to obtain my results, now it is the final paper to complete the course and was written in November, with paper still missing. It is costing my company a monthly salary that would have been unnecessary if I could get my final results with the rest of the group on the 6th of January 2023.

I wrote at Bellview in Bellville and papers were suppose to be couriered to Finlite in Midrand. Received follow-up feedback since I queried it but the same every time, stuck at courier company, maybe time to find a courier company then.

This from an institution that promote distance learning