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Aobokwe D
1 reviews | Active since May 2025
11 May 2025, 14:46
I regret registering to that “academy”
I sent them an inquiry about a month or two before they contacted me back telling me that the registration for that day is free I registered for an upgrade on the call they didn’t tell me that registrations are closed the guy told me the next day that he told me that the registrations are closed I asked for the classes or tutors or the assignments they promised they said they will send them via email I haven’t gotten them now on their WhatsApp their last seen says Friday and I want them to cancel my invoice
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Skills Academy's replyOfficial
12 May 2025, 09:12Hi Aobokwe, thank you for your feedback.
We're truly sorry to hear about your experience. This is not the level of service we aim to provide, and we understand how frustrating this must have been for you.
Please know that we take your concerns very seriously. We’d like to urgently look into the delay in communication, the confusion around registration, and the missing course materials. Could you please email us at *** with your full name, student number (if available), and the contact number you used when registering? This will help us locate your profile and escalate the matter to our Student Support team for urgent resolution.
If your request to cancel your invoice is still unresolved, our team will also look into this and get back to you with the next steps.
Thank you for bringing this to our attention. We appreciate your patience while we work to resolve the matter.
Warm regards,
The Skills Academy Team
The Skills Academy Team
Skills Academy's reply12 May 2025, 09:12
Official
Hi Aobokwe, thank you for your feedback.
We're truly sorry to hear about your experience. This is not the level of service we aim to provide, and we understand how frustrating this must have been for you.
Please know that we take your concerns very seriously. We’d like to urgently look into the delay in communication, the confusion around registration, and the missing course materials. Could you please email us at *** with your full name, student number (if available), and the contact number you used when registering? This will help us locate your profile and escalate the matter to our Student Support team for urgent resolution.
If your request to cancel your invoice is still unresolved, our team will also look into this and get back to you with the next steps.
Thank you for bringing this to our attention. We appreciate your patience while we work to resolve the matter.
Warm regards,
The Skills Academy Team
The Skills Academy Team