Disappointed Learning

So you are a student studying to improve yourself and your future, yet let you be one day late for payment you are threatened with legal action and the credit bureau, you try make a payment plan for 1 month and say you will be back to normal the next month and you get ignored like a stop sign, the accounts department is actually worse than debt collectors where they send you emails, smses, whatsapp like 10 times in 1 day to remind you about payment. You request to speak to management and get told not until you have made payment then you can speak to management. I am so highly disgusted in the treatment I have received from this institute that I can't wait to complete studying.