BAD SERVICE FROM S****S ACADEMY ACCOUNTS DEPARTMENT

Currently experiencing bad service from the accounts department, my account is paid up to date and my account with s****s academy is closed and I owe s****s academy nothing. Unfortunately on the 27 November 2019 I mistakenly over paid R650 and when I reported the issue to s****s academy accounts department the management stated it will take 14 days for a refund. However the story now has changed, the accounts department stated that I will receive my cash of R650 back on the 26 December 2019 and that's a public holiday. I am really struggling to receive my refund from s****s academy. Very bad service from the accounts department of S****S ACADEMY.