TS
Theree S
1 reviews | Active since May 2025
06 May 2025, 04:34
Bad service from Skills Academy
I registered with Skills Academy. To register the service is excellent but if you register and pay you fees from there the service is not worth the money you paid. No tutor in sight!!!!! I payed upfront they only send me 1 text book. The numbers they give you in the starter pack is only ringing. No support from there side. Your are all by yourself.
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Skills Academy's replyOfficial
06 May 2025, 09:04 Hi Theree, Thank you for reaching out and sharing your experience. We’re truly sorry to hear that you’ve had a disappointing start with us after registering. That’s not the kind of service we aim to provide, and we’d like to get this resolved for you as soon as possible.
It’s concerning to hear that you’ve only received one textbook and have struggled to get in touch with our support team and tutors. Please know that we take this seriously and want to make sure you get the help and materials you need to continue your studies with confidence.
Could you please send us your student number and contact details to ***? One of our support team members will follow up with you directly and urgently.
We appreciate your patience and the chance to make this right.
Kind regards,
Skills Academy Team
It’s concerning to hear that you’ve only received one textbook and have struggled to get in touch with our support team and tutors. Please know that we take this seriously and want to make sure you get the help and materials you need to continue your studies with confidence.
Could you please send us your student number and contact details to ***? One of our support team members will follow up with you directly and urgently.
We appreciate your patience and the chance to make this right.
Kind regards,
Skills Academy Team
Skills Academy's reply06 May 2025, 09:04
Official
Hi Theree, Thank you for reaching out and sharing your experience. We’re truly sorry to hear that you’ve had a disappointing start with us after registering. That’s not the kind of service we aim to provide, and we’d like to get this resolved for you as soon as possible.
It’s concerning to hear that you’ve only received one textbook and have struggled to get in touch with our support team and tutors. Please know that we take this seriously and want to make sure you get the help and materials you need to continue your studies with confidence.
Could you please send us your student number and contact details to ***? One of our support team members will follow up with you directly and urgently.
We appreciate your patience and the chance to make this right.
Kind regards,
Skills Academy Team
It’s concerning to hear that you’ve only received one textbook and have struggled to get in touch with our support team and tutors. Please know that we take this seriously and want to make sure you get the help and materials you need to continue your studies with confidence.
Could you please send us your student number and contact details to ***? One of our support team members will follow up with you directly and urgently.
We appreciate your patience and the chance to make this right.
Kind regards,
Skills Academy Team