AEDB
Anastacea Estelee De Bruin
1 reviews | Active since Jan 2023
26 Jan 2023, 13:36
Bad service
I did register by skill Academy August 2022 and only received that month books after that I did call and email them and no reply. But the debt every month from my account and they are pay in full. Now they don't want to stop the debt order and refund me. Every time I call them they say a manager will call me back but no response. They service is bad. Still waiting for a call. And when I call they are rude that is my hard work money. They don't provide the service they promise too. Very unhappy with them
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Skills Academy's replyOfficial
13 Mar 2023, 13:16Good Day Anastacea,
We do apologise for the negative experience that you're currently facing with our services.
With regards to your query on fee refunds, please review our Cancellation policy as stated in our Terms and Conditions online at https://www.skillsacademy.co.za/terms-and-conditions/.
Let us know if there is any update on the current matter and remember that if you do need any assistance with your query, you can contact our support team via the Red Alert Support form online at https://www.skillsacademy.co.za/red-alert-support/
Thank You and Kind Regards,
The Skills Academy Team
We do apologise for the negative experience that you're currently facing with our services.
With regards to your query on fee refunds, please review our Cancellation policy as stated in our Terms and Conditions online at https://www.skillsacademy.co.za/terms-and-conditions/.
Let us know if there is any update on the current matter and remember that if you do need any assistance with your query, you can contact our support team via the Red Alert Support form online at https://www.skillsacademy.co.za/red-alert-support/
Thank You and Kind Regards,
The Skills Academy Team
Skills Academy's reply13 Mar 2023, 13:16
Official
Good Day Anastacea,
We do apologise for the negative experience that you're currently facing with our services.
With regards to your query on fee refunds, please review our Cancellation policy as stated in our Terms and Conditions online at https://www.skillsacademy.co.za/terms-and-conditions/.
Let us know if there is any update on the current matter and remember that if you do need any assistance with your query, you can contact our support team via the Red Alert Support form online at https://www.skillsacademy.co.za/red-alert-support/
Thank You and Kind Regards,
The Skills Academy Team
We do apologise for the negative experience that you're currently facing with our services.
With regards to your query on fee refunds, please review our Cancellation policy as stated in our Terms and Conditions online at https://www.skillsacademy.co.za/terms-and-conditions/.
Let us know if there is any update on the current matter and remember that if you do need any assistance with your query, you can contact our support team via the Red Alert Support form online at https://www.skillsacademy.co.za/red-alert-support/
Thank You and Kind Regards,
The Skills Academy Team